Warranty Policy

Every WayTara installation is covered by a single, accountable warranty across your whole system — solar panels, inverter, battery storage, and EV charger — rather than separate warranties from separate vendors that point fingers at each other when something goes wrong. If a covered issue affects your system, WayTara is who you call.

1. 2.1Manufacturing defects in hardware supplied by WayTara.
2. 2.2Workmanship of the installation itself — wiring, mounting, and connections carried out by our installation team.
3. 2.3Performance issues confirmed by your dashboard's monitoring data, where the fault is traced back to the installed hardware rather than external factors (grid conditions, shading changes, etc.).

Standard coverage periods, unless a longer period is stated on your specific quotation:

• Solar panels — manufacturer performance warranty as stated on your quotation
• Inverters and battery storage — manufacturer warranty as stated on your quotation
• EV charger hardware — manufacturer warranty as stated on your quotation
• Installation workmanship — 12 months from the date installation is marked complete

Exact terms vary by the equipment quoted for your site — always refer to the warranty period printed on your accepted quotation and installation confirmation, which supersede the general periods above.

• Physical damage from accidents, natural disasters, fire, or pest damage
• Modifications, repairs, or add-ons not performed or approved by WayTara
• Normal wear and tear, or gradual performance degradation within manufacturer-specified limits
• Damage from failing to maintain safe, agreed site access for scheduled maintenance
• Issues caused by grid instability or conditions outside the installed system itself

Raise a maintenance request from your dashboard describing the issue — your monitoring data (device status, recent readings) is attached automatically, which helps us diagnose faster. Our team will review, and where needed, schedule a site visit to inspect the affected hardware.

Where a claim is approved, we will repair or replace the affected component at no cost to you, at WayTara's discretion. Replacement parts may be equivalent rather than identical models where the original is no longer available.

This warranty covers repair or replacement of the affected hardware and does not cover indirect losses (such as electricity costs incurred while a fault is being resolved). It is provided in addition to, not instead of, your other rights under applicable Indian consumer protection law.